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    I have a few questions about stores that ship. I live on the East Coast and about 30% of my sales are on the West Coast. Most of the products I carry are small, but I do have a few that are larger. I prefer to use UPS because they have faster delivery times and I feel are far superior, but I also use postal once in a while.

    A few people contacted me and stated that the shipping costs are high for some items, resulting in me losing the sale. Can anyone give me tips on better options to ship? Such as maybe flat prices based on order amount? I would offer free, but items going out west could really hurt my profit margin or even put me in the red on some products.

    Thanks for any help.

  • #2
    Originally posted by JBPA_570 View Post
    I have a few questions about stores that ship. I live on the East Coast and about 30% of my sales are on the West Coast. Most of the products I carry are small, but I do have a few that are larger. I prefer to use UPS because they have faster delivery times and I feel are far superior, but I also use postal once in a while.

    A few people contacted me and stated that the shipping costs are high for some items, resulting in me losing the sale. Can anyone give me tips on better options to ship? Such as maybe flat prices based on order amount? I would offer free, but items going out west could really hurt my profit margin or even put me in the red on some products.

    Thanks for any help.
    Shipping was/is a huge problem for us. I think for your situation, you might want to create two identical shipping methods but segment them so one handles the west coast and the other handles the east coast.

    From what I've read, free shipping is the new black of eCommerce. Even if the product costs more, if you have "FREE SHIPPING" on it, people will have more incentive to buy.

    Test a few different things out on a few items to see how it works out.

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    • #3
      The problem that we face is that 3DCart does not have an option for the cart to automatically (Real Time) determine if the customer is commercial or residential. I spoke with 3D today, but they still do not have this option.

      We contacted a web designer today to see if this option is possible and are waiting to hear back. It seems like it should be a pretty easy thing to integrate.

      We have many home businesses that continue to put commercial, when they are indeed residential.
      Last edited by Pack Secure; 10-18-2012, 07:58 PM.
      http://www.pack-secure.com

      Packaging and Shipping Supply Specialists

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