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  • fernando
    replied
    I'm going to speak to the Support Department. Can we call you on the number that we have on file for you?

    Fernando- CCO
    3dcart

    Leave a comment:


  • dlovin123
    replied
    Your guess is as good as mine as to what the support ticket # would be. It never sent a confirmation ticket number. Might have to submit it again if you can't find it.

    Leave a comment:


  • fernando
    replied
    Hi dlovin123,

    Can you please send me that support ticket, so I can follow up with the Support Department?

    Thank you,
    Fernando- CCO
    3dcart

    Leave a comment:


  • dlovin123
    replied
    No. It's all still delayed.

    I am just going to switch emails over. I sent in a support ticket to add some MX records so I can verify my domain with microsoft exchange.

    Leave a comment:


  • fernando
    replied
    All email delayed

    Hi dlovin123,

    Can you please try it again and let me know if you're still having the same issue? I had the Support Manager look into this issue for you, he made a minor change and I want to see if it corrected the problem.

    Thank you,
    Fernando- CCO
    3cart

    Leave a comment:


  • dlovin123
    started a topic All email delayed

    All email delayed

    All of my email is delayed 1 to 2 hours. I will have orders waiting to be processed without ever seeing an email. I get CRM notifications really late as well.

    Just sent my self a test... 10 minutes ago. Nothing.

    Anything I can do about that?
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