All email delayed

[dlovin123]

All of my email is delayed 1 to 2 hours. I will have orders waiting to be processed without ever seeing an email. I get CRM notifications really late as well.

Just sent my self a test... 10 minutes ago. Nothing.

Anything I can do about that?

[fernando]

All email delayed

Hi dlovin123,

Can you please try it again and let me know if you're still having the same issue? I had the Support Manager look into this issue for you, he made a minor change and I want to see if it corrected the problem.

Thank you,
Fernando- CCO
3cart

[dlovin123]

No. It's all still delayed.

I am just going to switch emails over. I sent in a support ticket to add some MX records so I can verify my domain with microsoft exchange.

[fernando]

Hi dlovin123,

Can you please send me that support ticket, so I can follow up with the Support Department?

Thank you,
Fernando- CCO
3dcart

[dlovin123]

Your guess is as good as mine as to what the support ticket # would be. It never sent a confirmation ticket number. Might have to submit it again if you can't find it.

[fernando]

I'm going to speak to the Support Department. Can we call you on the number that we have on file for you?

Fernando- CCO
3dcart