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  • Additional Tracking Numbers

    Is there a way to add additonal tracking numbers to an order? We sometimes have orders that are partially shipped from here and from a vendor and would like to provide the customer with both tracking numbers.
    Joe Arbogast
    http://www.birdsafestore.com

  • #2
    I know I've been all through the knowledge base to see if it's possible because I'll ship a wiper motor now and a switch when it's finished, thus two tracking numbers. I usually put it in the notes field and then email the customer, but having the option to use more than one tracking number would sure be handy and a time saver

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    • #3
      By the quantity of the items there is an "S" for split shipments. It will allow you to assign a tracking number to each.
      http://www.pack-secure.com

      Packaging and Shipping Supply Specialists

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      • #4
        What about via CSV import?
        - Dean P. e-commerce and small business consulting

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        • #5
          I don't know about CSV, as we don't use CSV import for our tracking numbers. Maybe someone else will chime in.
          http://www.pack-secure.com

          Packaging and Shipping Supply Specialists

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          • #6
            You can't split order items and add additional tracking numbers by CSV, maybe API? but that would need some serious studying up.

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