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Order Follow Up Errors

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  • Order Follow Up Errors

    Is anyone else getting these Order Follow Up emails? I'm getting them about every 5 minutes:
    Domain: https://tinybearwildbirdstore-com.3dcartstores.com/
    Script: Order Follow Up
    Results:
    Error calling script "Order Follow Up" on "https://tinybearwildbirdstore-com.3dcartstores.com/"
    Path: "https://tinybearwildbirdstore-com.3dcartstores.com/admin/scripts/orders_notcomplete.asp?schedule_id=1":
    The underlying connection was closed: An unexpected error occurred on a send.

    I've gotten 22 since 9 AM. I submitted a support ticket, but haven't heard anything yet.

  • #2
    We are not receiving those.
    http://www.pack-secure.com

    Packaging and Shipping Supply Specialists

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    • #3
      In the "Abandoned Carts Notification" module, I have "Enable Not Completed Orders Email" checked. Follow Up - Not Complete orders with no activity over 5 hour(s) ago is set. I'm up over 50 emails now, and nothing but crickets from support. :(

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