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  • Favicon not appearing

    HI, I uploaded a .ico Favicon file on Jan 17 - following the instructions here: https://support.3dcart.com/knowledge...on-to-my-store but my Favicon is still not appearing. Anyone have any suggestions? Tx Marlene

  • #2
    Your browser may have the old one cached. In that case you can try clearing your cache, doing a hard refresh - which is CTRL F5 or SHIFT F5 depending on your browser - or try another browser entirely.
    - Dean P. e-commerce and small business consulting

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    • #3
      Thanks Dean. Tried that but no luck. I'm on a MAC and have tried Chrome, Firefox and Safari - the favicon doesn't show up on any of them.

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      • #4
        Try adding a rel attribute as indicated here: https://www.w3.org/2005/10/howto-favicon

        Also Google around and make sure your favicon specs and format are correct.
        - Dean P. e-commerce and small business consulting

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        • #5
          Thanks Dean. I misunderstood the instructions - didn't realize the file had to be called favicon.png - once I renamed it worked! Feeling silly, but thanks for chiming in.!

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