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  • Shipping methods not displaying

    Anyone having issues with shipping options not displaying in checkout? I have 6 different methods with only restrictions being US only. This morning in checkout, I continue to get the message "There is no shipping option for the address you entered. Please go back and check the address". Does not taken any city, state, zip combo that I have tried??


  • #2
    Turns out the issue was max weight related. All shipping methods had a 75 pound cap. The item I was trying to ship had a weight of 212 pounds. The "please go back and check the address" is a little obtuse for a weight issue.

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    • #3
      hoosierdraft I'm glad you found that! The message could actually be modified to whatever you'd like by going to Settings>Design>System Messages and changing the text of message 16 "Shipping Error", then saving changes.

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      • #4
        3dcart-Alex is Message 16 specifically to do with weight issues?

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        • #5
          hoosierdraft No, it's what shows when a shipping method isn't available, and the setting for "Allow Shipping Will be Calculated Later" is not enabled.

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