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Quantities and Radio Drop Down

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  • Quantities and Radio Drop Down

    Is anyone else having problems with drop down or radio drop down options? Specifically when a customer puts a quantity more than 1 and clicks add, the quantity stays at 1. They have to then go to view cart and change the quantity.
    http://www.pack-secure.com

    Packaging and Shipping Supply Specialists

  • #2
    I noticed that your product page has 2 quantity boxes and add to cart buttons (1 above and 1 below the description). This isn't standard on the template, i am thinking that the server is getting 2 values for the quantity and causing this issue.
    ----------------------------
    Gonzalo Gil
    3dCart Support
    800-828-6650 x111

    Comment


    • #3
      Hmmm, perhaps you might be right. It seems that the upper box is working fine. Our SEO guy suggested moving that there. Is there anyway to make both boxes work?
      http://www.pack-secure.com

      Packaging and Shipping Supply Specialists

      Comment


      • #4
        While it's possible, it won't be all that simple, particularly because you mentioned you have options (Each option has a unique option name, so you can't hardcode that on the template). You'll also have to make a bunch of edits on the listing page which i highly suggest you keep as close to default as possible (so when new features are added you can quickly take advantage of them).


        ----------------------------
        Gonzalo Gil
        3dCart Support
        800-828-6650 x111

        Comment


        • #5
          Thanks for your quick response.
          http://www.pack-secure.com

          Packaging and Shipping Supply Specialists

          Comment

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