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How to show credit card payment option BEFORE customer enters address?

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  • How to show credit card payment option BEFORE customer enters address?

    Using version 7.1.5 and one page checkout v2.

    Is there a way to display the credit card payment option BEFORE the customer enters their address? It only comes up AFTER their address is entered. I had a customer call and ask why we don't accept credit cards and only PayPal. Of course we accept credit cards, but since he didn't enter his address he didn't see it. See attached picture.

    Thanks,
    Eric

  • #2
    What are you using for your cc processor. CC field should show without entering info.
    TheCartDesigner.com
    Not 3dcart Owned or Operated
    100% Independent 3dcart Expert


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    • #3
      Originally posted by thecartdesigner View Post
      What are you using for your cc processor. CC field should show without entering info.
      We are using Authorize.net. The site (if you want to test it) is http://www.glsaudio.com

      Thanks.

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      • #4
        OCSpeaker Do you have groups set in your 3dcart payment for authorize under advance options?
        TheCartDesigner.com
        Not 3dcart Owned or Operated
        100% Independent 3dcart Expert


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        • #5
          Originally posted by thecartdesigner View Post
          OCSpeaker Do you have groups set in your 3dcart payment for authorize under advance options?

          Under Authorize.net > Settings > Advanced Settings > Customer Group is set to ALL. Is this right?

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          • #6
            Originally posted by thecartdesigner View Post
            OCSpeaker Do you have groups set in your 3dcart payment for authorize under advance options?

            I spoke with 3dcart and they say that Authorize.net requires the address to display the credit card field. If this is the case, is there any way around it by editing the template/code?

            Thanks,
            Eric

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            • #7
              I spoke with 3dcart and they say that Authorize.net requires the address to display the credit card field. If this is the case, is there any way around it by editing the template/code?
              This is not true. We have ours showing all the time. Ask Shaun thecartdesigner to modify your template. Should be a quick fix.

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              • #8
                I am sure we have lost lots of sales for this reason as well. Not being able to display payment options to potential customers is a big drawback. It's been this way a couple years......

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                • #9
                  Originally posted by Mark View Post
                  I am sure we have lost lots of sales for this reason as well. Not being able to display payment options to potential customers is a big drawback. It's been this way a couple years......
                  Mark,

                  Shuan thecartdesigner fixed this problem for us. I would recommend contacting him.

                  Thanks,
                  Eric

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                  • #10
                    thecartdesigner what do you charge to fix this? Ours does not show a CC payment option until you fill out the address either.

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                    • #11
                      What was the fix?

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