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Mobile down - turned off by 3dcart - check yours now

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  • Mobile down - turned off by 3dcart - check yours now

    Had 2 customers message me yesterday that they couldn't access my site on their phone. Open a support ticket last evening and they finally got around to it this morning (so much for 24 hour support). They said there was an update and it caused th mobile module to turn off. Well I am checking it tonight and it's not working again. Filed a support ticket, nothing.


    Sunshine Daydream Hippie Shop
    www.sunshinedaydream.biz

  • #2
    Perhaps they fixed it, my mobile site is up this morning

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    • #3
      SunshineDaydream The phrasing of the explanation was not as accurate as expected. There is no definite link beween features being disabled and our updates, but there were sporadic reports of features being disabled when switching from the old admin to the new.

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      • #4
        Responsive template will permanently solve the problem - their mobile platform is not responsive and Hinchey at best

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