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  • Google recommended image size: 800 x 800

    I just received a note from Google saying some images are too small and must be resolved by 9/1/16. When I contacted Google, they said recommended size is 800x800 pixels with maximum of 10GB. Does 3d cart modify the image size that will reduce it if the image is expanded when customer clicks on it?

    More info about image mistakes:
    https://www.volusion.com/ecommerce-b...mage-mistakes/
    Last edited by Davef; 06-27-2016, 10:26 AM. Reason: Added link regarding image mistakes.

  • #2
    google shopping image size is 250x250 https://support.google.com/merchants...r/188494?hl=en click on image link below - that said we see thumbnails change size shape and direction all the time - it's out of control

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    • #3
      The google requirement for Image #1 (not thumbnail) is now 800x800 or more. I've talked with them. Here's the link. Click on Expand All button. Search for 800
      https://support.google.com/merchants...r/188494?hl=en

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      • #4
        They are giving warnings right now. https://support.google.com/merchants.../7004185?hl=en
        http://www.pack-secure.com

        Packaging and Shipping Supply Specialists

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        • #5
          Yep, mine is September 1. We have several small vendors (90% of our products are made in USA). Some will not have the money to pay for professional clean images of 800x800. They are wonderful, but loans for photographers are out of the question. This is hard on them. I bring them a lot of business.
          Last edited by Davef; 06-27-2016, 06:01 PM.

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          • #6
            there is no mention of the number 800 on either link

            the 1st article says 250 x 250 - there is no 800 x 800 requirement - ebays the worst at 400 x 400 - why would any feed want 800 x 800 thumbs - it would be a huge strain as they only serve thumbnails - the bandwidth alone would be monumental

            you can resize all your images really cheap - on the fly - just have to know where to look - we're setting folders up now - https://www.imgix.com/

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            • #7
              Learn more about image requirements. > https://support.google.com/merchants...494#image_link
              http://www.pack-secure.com

              Packaging and Shipping Supply Specialists

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              • #8
                Wow, that's crazy. So now we have to change our images to meet the 800x800? I just don't have time for this LOL

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                • #9
                  I do not see that 800x800 is required. This is what the support articles say:
                  • For apparel products, images must be at least 250 x 250 pixels and cannot be larger than 64 megapixels.
                  • For all other products, images must be at least 100 x 100 pixels and cannot be larger than 64 megapixels.

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                  • #10
                    I have a ticket in on this issue -- I haven't seen anything about the 800 pixel requirement -- but what is happening with me is I have about 190 products that are using the thumbnail for the product feed rather than the main image. I have no clue as to why - -the feed specifies to use the main image_URL and if you look at your product it will be different than what is being supplied to Google in the feed. Datafeedwatch gave me a workaround that is a bit complicated -- so I opened at ticket with 3dCart to see why the url is changing.
                    Joe Arbogast
                    http://www.birdsafestore.com

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                    • #11
                      I changed my image link in my feed to image_url_2 and this warning from Google went away.
                      Joe Arbogast
                      http://www.birdsafestore.com

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                      • #12
                        Originally posted by elightbox View Post
                        I do not see that 800x800 is required. This is what the support articles say:[/LIST]

                        You need to click on the Expand All button. To save time from reading all of it, search for 800
                        https://support.google.com/merchants...r/188494?hl=en *** From that page:
                        This is the URL of the main image for a product and is the first image users see on product detail pages.
                        If you have multiple different images of the item, submit the main image using this attribute, and include all other images in the 'additional image link' attribute.
                        Image size:
                        • Submit the largest, highest resolution, full-size image you have for the product, up to 16MB file size.
                        • Recommended image size is at least 800 x 800 pixels in height and width.
                        • For apparel products, images must be at least 250 x 250 pixels and can't be larger than 64 megapixels. For all other products, images must be at least 100 x 100 pixels and can't be larger than 64 megapixels.
                        • Do not scale up images or submit thumbnails. We recommend the product to take no less than 75%, but not more than 90%, of the full image

                        I talked several times with Google. It is "suggested", but they are going through the advertisers and notifying them one-by-one. My deadline is Sept 2016. Speaking of which, some of my vendors are now being contacted by other retailers asking for the same size files. I searched for the info elsewhere and did find complaints about it. But, you don't have to believe me :)
                        Last edited by Davef; 07-01-2016, 02:48 PM.

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                        • #13
                          Originally posted by Pack Secure View Post
                          They are giving warnings right now. https://support.google.com/merchants.../7004185?hl=en
                          What's weird about that is that they are saying the dimensions for apparel is 250 x 250 pixels and for ALL other products, images must be at least 100 x 100 pixels and cannot be larger than 64 megapixels. My images are minimum of 450, not apparel and I still got dinged.

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