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Can you change the error message in myaccount.asp?

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  • Can you change the error message in myaccount.asp?

    Hi all!

    I feel like I've looked everywhere, but I'm hoping I just missed it. In the myaccount.asp page, there is an error message that displays if you try to reset your password without entering an email address. The error message reads:

    To Reset your password, Please enter your email address and then click "Reset my password".

    The random capitalization is bugging the crap out of me, but I can't figure out how / where to change it...

    Any insight is much appreciated.

    Thanks!
    James

  • #2
    We do not have that message. Did you try to go to Design> Store Language > then do a Ctrl + F and type in the word reset. If you find the wording you are looking for you can just change it and save.
    http://www.pack-secure.com

    Packaging and Shipping Supply Specialists

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    • #3
      Thanks Pack Secure! Yes, I looked in both Store Language and System Messages, but it doesn't seem to exist in either of those.

      I think it is hard coded in the myaccount.asp page or something, because when I pull up the code it shows:

      if (loginEmail == '' || loginEmail == null) {
      document.getElementById('loginEmail').focus();
      resetPassBar.alert('To Reset your password, Please enter your email address and then click "Reset my password".');


      I just can't find where that is in my admin to change it.

      I doubt many people actually ever see this error banner -- because most people are actually going to enter their email address before clicking the "reset password" link -- but I was messing around and noticed it. Even if it's a rare occurrence that someone would see it, I still cringe at the thought of even the seldom time that a customer may see that misuse of capitalization in the error message...

      Thanks for the advice though!

      -James

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      • #4
        Have you tried viewing page source to see if you can CNTRL F and find the phrase or the code? Maybe from there you can see where the code is located? Never mind me, I'm coding challenged, that's using those terms loosely, but it's where I start when I can't find something

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        • #5
          Thanks Toobusy! I too am fairly code challenged...I can CTRL+U to pull up the source code, then CTRL+F to find the phrase, but I'm not able to figure out where it is located (other than it exists somewhere in the code of the actual myaccount.asp page).

          I am able to access & edit the myaccount.html file (though I don't see that error message phrase in there), but I don't think we have access to .asp pages, should that be is where the message actually resides.

          Time to see if thecartdesigner can shed some light!

          Thanks for your advice!
          -James

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          • #6
            Go to template editor-->common-html5(in drop down): find: login-account.html-->click edit: Message will be at the bottom of the page. Be sure to not to change the bracketed text "[ ]" in the message. Make your change, save and refresh.

            Hope this helps
            TheCartDesigner.com
            Not 3dcart Owned or Operated
            100% Independent 3dcart Expert


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            • #7
              thecartdesigner always awesome! That is exactly what I was looking for and worked perfectly. I didn't think to look in the login-account.html file...I figured it would be in registration or myaccount.

              Thanks a million!
              -James

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              • #8
                JR123 The other error message you emailed me about "Forgot Password Page" has been changd. That one was in system messages
                TheCartDesigner.com
                Not 3dcart Owned or Operated
                100% Independent 3dcart Expert


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                • #9
                  Thanks thecartdesigner! I saw where that system message was, but wasn't sure if the page was just missing a "Forgot Your Password" link, or if that doesn't even exist and you can only reset your password.

                  Looks like there is no such "Forgot" link (only the Reset) -- or they're the same thing, just worded incorrectly in the system message -- but either way, thanks for clearing that up for me.

                  I really appreciate it!
                  -James

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                  • #10
                    No Problem, always happy to help
                    TheCartDesigner.com
                    Not 3dcart Owned or Operated
                    100% Independent 3dcart Expert


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