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Import blacklist error

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  • Import blacklist error

    Trying to import a blacklist csv file into the mailing list, but it keeps saying file format error, even if I download the sample file and upload the same sample file.

    I was able to import the regular mailing list but not the black list.

  • #2
    Try opening the CSV in Notepad and check that the entries have the following text delimiter around them:

    Code:
     "
    If that looks good then you'll want to open a support ticket.
    - Dean P. e-commerce and small business consulting

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    • #3
      They don't have that delimiter. Taking a look at their sample file here: http://www.3dcart.com/downloads/impo...newsletter.csv you see this: email,datereg,name,address,city,state,zip,country, additional_field1,additional_field2,additional_fie ld3,group [email protected],1/1/2010,Test,123 Test Street,Test City,FL,33067,US,,,, ...it has none of those (") delimiters. And if I add those delimiters: email,datereg,name,address,city,state,zip,country, additional_field1,additional_field2,additional_fie ld3,group "[email protected]","1/1/2010" ...it still get the import error.

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