Posting Rules

Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

The forum was not created for 3dcart users to submit requests for customer support. Any support related thread will be removed and a support ticket will be placed on your behalf. If you have technical difficulties please visit

The 3dcart forum is also not intended to be a medium in which to express dissatisfaction about 3dcart’s service, policies or its management and staff. Threads of this nature will also be removed from the forum. If a support issue with your 3dcart store was not resolved in a satisfactory manner; or if you feel that a particular 3dcart offering/policy is not to your liking, please let us know by emailing so we can address your concerns directly.

Again, our purpose is to cultivate a positive learning environment for our merchants rather than platform in which to express grievances.

Very Important Rules:
• Never give away your store administration login/password in this forum.

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Also, please be aware that 3dcart staff will NEVER need to ask for your 3dcart related passwords.

General Rules:
• While debate and discussion are acceptable, we will never tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters.
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• We reserve the right to remove offensive posts without notice.
• We also reserve the right to remove postings which are in violation of our specified posting rules
• Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
• You cannot post any affiliate or referral links, or post anything asking for a referral. Such posts will be subject to removal.
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• We also reserve the right to ban anyone who willfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system, but will not be able to participate in the forum.
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Vote for local time stamps

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  • Vote for local time stamps

    Do you live in on east coast of the US? If not, then your store's time stamps are wrong.

    If you are a new 3dcart user, you are confused as to why the time won't adjust to your location.

    If you are a veteran 3dcart user, you are frustrated with 3dcart's inability to make this simple change.

    If you are a 3dcart employee, you are annoyed by the unending flow customer questions about their store's inaccurate time stamps.

    I think this can has been kicked down the road far enough. We're halfway through 2017; kids are programming software with accurate time stamps in grade school. With more apps trading data with one another now days, consistent date and time indicators are crucial - plus, it's a sign of modernity.

    If you agree, then stop what you're doing right now and click this link. It will take you to a feature request that requires your vote. Sign in, click "Vote," and go about the rest of your day. Cheers!
    - Dean P. e-commerce and small business consulting

  • #2
    I voted in the poll


    • #3
      you got my vote..


      • #4
        Voted - very frustrating here in Australia where we are 11 hours ahead!
        Fabric Garden


        • #5
          I'm on the east coast but I agree.