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  • Email Isse

    We are not able to receive email using any programs. When trying set up accounts on a phone, it appears the security certificate for the server is not valid and the credentials are rejected. Then we noticed we could not receive email thorough Outlook on our computers. We get an error from Outlook stating "Your server does not support the connection encryption type that you have specified. Try changing the encryption method..." Changing settings the ports and ssl type did not help. This problem appears to have started around 3AM EST.

    Is anyone else having an issue with email?
    Last edited by Luxlife; 08-06-2017, 07:29 PM.
    Luxlife

  • #2
    Our email's working well. At the bottom of this link, you'll find set up instructions for the various email clients.

    https://support.3dcart.com/Knowledge.../1/email-guide

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