Announcement

Collapse
No announcement yet.

Shipping setup

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Shipping setup

    Apologies if this has been covered before but i am having trouble setting these up, i am new to 3dcart.

    I am based in the UK and trying to add royal mail and my UPS account, i tried a test on the UPS setup and it said working fine but when adding products to the cart im having no luck.

    I imported the products from my old site but i think i need to add weights to them for this to work?

    Any help much appreciated

  • #2
    Sounds like you only entered your credentials under Settings -> Shipping -> Shipping Settings. Did you setup the methods under Settings -> Shipping -> Shipping Methods?

    If the weight or dimensions are NOT entered, then I'm 99% positive that 3dCart uses the default value of 1 for weight and dimensions. So the rates should display.

    Info on setting up shipping methods: https://support.3dcart.com/Knowledge...y-3dcart-store

    Royal Mail Info: https://support.3dcart.com/Knowledge...ipping-methods

    Comment


    • #3
      Make sure you also have the region settings correct for each method.
      Region Settings.png
      Attached Files

      Comment


      • #4
        Thanks for the reply, most of my products dont have weights as they werent needed on my previous site, are dimensions and weight needed or just weight?

        Comment


        • #5
          1. Log into your 3dcart Online Store Manager
          2. Use the left hand navigation menu and go to Settings ->Shipping
          3. Next, click on the "Enter Settings" button located in the "Shipping Settings" section
          I dont see the "Enter settings" option, am i doing something wrong?

          Comment


          • #6
            In real time shipping settings i only have USA options, is that a factor?

            Comment


            • #7
              Does this help?

              shipping2.png
              - Dean P. e-commerce and small business consulting

              Comment

              Working...
              X