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  • Current Version?

    3dcart-Henry -- read your announcement on latest patch - can you comment as to why my site still says it's 8.0.0 if there have been four patches? Do the patches not apply to all sites?
    Joe Arbogast
    http://www.birdsafestore.com

  • #2
    just a fyi ours states 8.0.4

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    • #3
      Hi Birdsafe,

      I posted this as a reply to your question on the forum announcement page, but re-posting here for any other interested parties who may see a similar situation with their stores.

      Typically this would only happen if you have some form of paid custom programming on your store from our development team. This is because updates can overwrite or otherwise interrupt whatever custom work is added to the store. Upgrading customized stores is usually done on a case by case basis, depending on the complexity of the customization. (Note that security patches and important updates do not adhere to this general rule. Important/security updates are usually done across the board).

      If you'd like to be updated to the latest versions, please reach out to our technical support team. They'll be able to leave a ticket on your behalf so that the development team can review your site and upgrade it (if possible) or otherwise consult on how upgrading may affect whatever customized settings you may have.

      Thanks!

      -H

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