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  • Missing Product Description Field

    We have an issue on our 3dcart site. Not all our products have description. Some have but most don't have. Now, the problem we're experiencing is that those products with no description doesn't show all the field below automatically such as Product Resources, Features, Specification, and our visitors would have to click them to view. See the screenshot below.


    https://forums.3dcart.com/filedata/f...025&type=thumb


    Is there a way for us to have the Description field, regardless of whether we put something in there or not, appear automatically? Like this one below? Thank you. Much appreciate any help.



    https://forums.3dcart.com/filedata/f...026&type=thumb

  • #2
    Might be something you can do with coding (beyond my knowledge). You can try importing something like <br> into the fields that have no description. This should display the tabs

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    • #3
      Originally posted by JoeBTI View Post
      Might be something you can do with coding (beyond my knowledge). You can try importing something like <br> into the fields that have no description. This should display the tabs
      Thanks for the feedback. And indeed it works. The only problem here is we are talking about 18,000 products. Those are too many. :(

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      • #4
        Easy! Setup an export file with all the extra fields that you use. Export all products with the custom export you setup, then add <br> to all the fields that have no data, then import the file.

        Make a backup file just in case....
        Last edited by JoeBTI; 02-24-2018, 12:45 PM.

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        • #5
          Originally posted by JoeBTI View Post
          Easy! Setup an export file with all the extra fields that you use. Export all products with the custom export you setup, then add <br> to all the fields that have no data, then import the file.

          Make a backup file just in case....
          Awesome. We will try this. Are there any other way of doing this through HTML or CSS? Or this is the only and best way? Thank you.

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