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Shipping Options on Check Out - Users getting confused for Showing More Rates

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  • Shipping Options on Check Out - Users getting confused for Showing More Rates

    Is there something I can tweak in the template/theme to get rid of the poorly implemented "Show Rates" for each option I provide? 3dCart isn't choosing the cheapest option but rather the most expensive option and the layout for checkout is not user intuitive at all. I spend more time refunding shipping costs because FedEx is so expensive for small items over USPS and my customers complain/send emails about it. It would be far better to just show all the options without having to click that stupid "show rates" link.

    Any thoughts?

    Jasen
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  • #2
    Agreed, it's bad design. Just change the display for that div to block.
    Code:
    <div name="divShipping[OPTION-SHIPPER]" id="divShipping[OPTION-SHIPPER]" class="ship" style="display:block;">

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    • #3
      Ah, life saver.

      For everyone's reference, its in the common/html/checkout-singlepage.html and checkout-singlepage-v2.html

      Jasen

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      • #4
        Thanks for this! I didn;t even think about changing this until I saw this post. Much better!

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        • #5
          I also removed the "Display Rates" text since they are all already displayed now. Much cleaner! I love the "little things" that make an ecomsite funcion smoother. Thanks again for the tip.

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