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No technical service available over the weekend, no help online or by phone

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  • No technical service available over the weekend, no help online or by phone

    I had a major issue with my site over the weekend to find out there is not technical help. There is nothng online or by phone. It says be back on Monday. I pay a lot for this service. There is no longer any live chat.

  • #2
    Hi there, that's not accurate, i am here, and about 7 other support reps right this minute...i suggest you place a ticket if chat is busy at the moment.
    ----------------------------
    Gonzalo Gil
    3dCart Support
    800-828-6650 x111

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    • #3
      I called for support and got Estevan to try to assist me yesterday. Although he could not help he did escalate the problem and opened a ticket.
      http://www.pack-secure.com

      Packaging and Shipping Supply Specialists

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