Posting Rules

Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

The forum was not created for 3dcart users to submit requests for customer support. Any support related thread will be removed and a support ticket will be placed on your behalf. If you have technical difficulties please visit

The 3dcart forum is also not intended to be a medium in which to express dissatisfaction about 3dcart's service, policies or its management and staff. Threads of this nature will also be removed from the forum. If a support issue with your 3dcart store was not resolved in a satisfactory manner; or if you feel that a particular 3dcart offering/policy is not to your liking, please let us know by emailing [email protected] so we can address your concerns directly.

Again, our purpose is to cultivate a positive learning environment for our merchants rather than platform in which to express grievances.

Very Important Rules:
* Never give away your store administration login/password in this forum.

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Also, please be aware that 3dcart staff will NEVER need to ask for your 3dcart related passwords.

General Rules:
* While debate and discussion are acceptable, we will never tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters.
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* We reserve the right to remove offensive posts without notice.
* We also reserve the right to remove postings which are in violation of our specified posting rules
* Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
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* We also reserve the right to ban anyone who willfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system, but will not be able to participate in the forum.
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Bandwidth limiting

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  • Bandwidth limiting

    Anyone found a need to limit bandwidth, or at least to figure out where it's all going?

  • #2
    according to smarter stats most of our bandwidth is eaten up by us on admin side ... 100 000 visitors per SS and 12000 per google analytics .. needless to say it's useless..


    • #3
      What is SS


      • #4
        Smart Stats..if you have it on your plan...


        • #5
          No I don't.


          • #6
            we also use smarterstats and have blocked many ip address ranges - you come across some ip from Korea, Russia, China etc. that is just drawing bandwidth like crazy - who knows perhaps they are mining bitcoin - we have blocked quite a few. This helps stop the issue quite a bit for us. We also limit a bunch of useless robots and robots from overseas as we only do US orders.


            • #7
              Well my bandwidth doubled this month for no real reason. Maybe the people are going from one cart customer to the next.


              • #8
                Smarter Stats will not help if the traffic is hitting category pages; Category pages stopped showing in Smarter Stats in June 2014 unless they are custom URLs.


                • #9
                  Where does one find access to smarter stats? I"m also not sure if we have it, though we may. I'm having some similar issues with bandwidth usage.


                  • #10
                    Originally posted by mbeinke View Post
                    Where does one find access to smarter stats? I"m also not sure if we have it, though we may. I'm having some similar issues with bandwidth usage.
                    At the top right of your Admin screen where you Admin username is, if you click on it, you will a dropdown and SmartStats will be there.
                    Joe Arbogast


                    • #11
                      Could it be that H5 is more mobile friendly, and attracts more mobile browsing? Our bandwidth doubled with H5 template. I'm going to try going back to previous version.