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Orders in 'Review' status no longer get emails ?

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  • nicolas_t
    replied
    Am I really the only one with the issue?

    Can anyone confirm that Orders in Review status are receiving the email based on the 'Review' email template ?

    Leave a comment:


  • nicolas_t
    started a topic Orders in 'Review' status no longer get emails ?

    Orders in 'Review' status no longer get emails ?

    New issue since we were upgraded to v8.2

    When an order is placed in 'Review' status (by Fraudwatch), customers and us no longer get an email. They used to received an email based on the 'Review' email template. Not anymore

    Anyone else has seen this? Any way to fix this?
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