Announcement

Collapse

Posting Rules

Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

The forum was not created for 3dcart users to submit requests for customer support. Any support related thread will be removed and a support ticket will be placed on your behalf. If you have technical difficulties please visit http://support.3dcart.com.

The 3dcart forum is also not intended to be a medium in which to express dissatisfaction about 3dcart's service, policies or its management and staff. Threads of this nature will also be removed from the forum. If a support issue with your 3dcart store was not resolved in a satisfactory manner; or if you feel that a particular 3dcart offering/policy is not to your liking, please let us know by emailing [email protected] so we can address your concerns directly.

Again, our purpose is to cultivate a positive learning environment for our merchants rather than platform in which to express grievances.

Very Important Rules:
* Never give away your store administration login/password in this forum.

Should you need technical help, please let 3dcart staff help.
Also, please be aware that 3dcart staff will NEVER need to ask for your 3dcart related passwords.

General Rules:
* While debate and discussion are acceptable, we will never tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters.
* Please refrain from posting meaningless threads, one word (or short) nonsensical posts, or similar postings.
* Multiple or repeated posting in order to increase your post count is not allowed.
* Advertising, spamming and trolling is not allowed. This includes using the forum email and Private message system to spam other members.
* We also do not allow posts that are sexual in nature.
* Please wait at least 24 hours before bumping posts.
* Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed.
* Each member is allowed one login account. Registering with multiple accounts is not allowed.
* We reserve the right to remove offensive posts without notice.
* We also reserve the right to remove postings which are in violation of our specified posting rules
* Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
* You cannot post any affiliate or referral links, or post anything asking for a referral. Such posts will be subject to removal.
* You cannot post advertisements or notices for contests.
* We also reserve the right to ban anyone who willfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system, but will not be able to participate in the forum.
See more
See less

Which PayPal for partial refunds?

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Which PayPal for partial refunds?

    I a totally confused by the various PayPal offerings and which one(s) offer the ability to do partial refunds.

    We currently use PayPal Payments Pro.(costs $30/month) This offers customers the ability to just enter the card on our site without knowing they are being processed by PayPal.

    I want to add the ability for us to do partial refunds in the admin. Per the Support kB we need either PayPal Pay Flow Pro Link or PayPal Advanced. https://support.3dcart.com/knowledge...e-3dcart-admin

    SO do I need the PayFlow Payment gateway? https://www.paypal.com/us/webapps/mp...ayment-gateway

    And it looks like if I don't want customers leaving my site, I would need the Pro option? Would I still need to keep the PayPal Pro Account @ $30/month?

    I am confused, please help if you understand this.

    DaveW

  • #2
    DaveW Both paypal pay flow pro and paypal advanced have the option to keep the customer on your site to make a payment. The differences between the two account can be better explained on paypal side, but for 3dcart they process payments the same way. The paypal express option is the one that definitely redirect the customer to paypal for the payment.

    Comment


    • #3
      Thanks! Just an FYI for future searchers on this subject - if you have an existing (older) PayPal account, switching to either of the options listed will result in your having to set up a new PP account. This can be problematic if you don't want to lose all your account history, limits, etc. It will also screw up your PayPal Working Capital if you use that product.

      DaveW

      Comment

      Working...
      X