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Posting Rules
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Which PayPal for partial refunds?

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  • Which PayPal for partial refunds?

    I a totally confused by the various PayPal offerings and which one(s) offer the ability to do partial refunds.

    We currently use PayPal Payments Pro.(costs $30/month) This offers customers the ability to just enter the card on our site without knowing they are being processed by PayPal.

    I want to add the ability for us to do partial refunds in the admin. Per the Support kB we need either PayPal Pay Flow Pro Link or PayPal Advanced.

    SO do I need the PayFlow Payment gateway?

    And it looks like if I don't want customers leaving my site, I would need the Pro option? Would I still need to keep the PayPal Pro Account @ $30/month?

    I am confused, please help if you understand this.


  • #2
    DaveW Both paypal pay flow pro and paypal advanced have the option to keep the customer on your site to make a payment. The differences between the two account can be better explained on paypal side, but for 3dcart they process payments the same way. The paypal express option is the one that definitely redirect the customer to paypal for the payment.


    • #3
      Thanks! Just an FYI for future searchers on this subject - if you have an existing (older) PayPal account, switching to either of the options listed will result in your having to set up a new PP account. This can be problematic if you don't want to lose all your account history, limits, etc. It will also screw up your PayPal Working Capital if you use that product.