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PROMO Help: Promo won't do what "Help" file says it should

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  • PROMO Help: Promo won't do what "Help" file says it should

    Trying to set up a promo that will let customer get a discount on up to 4 items purchased from a single category (can buy 4 of same item or 4 different items - all from same category).
    BUT
    And here's the hang up - they should be allowed to order other stuff from other categories to which the coupon does not apply.

    That doesn't seem to work - if we try limiting the number of items, then adding more than 4 items to cart, regardless of inclusion/exclusion in promo, the promo "breaks" and REMOVES itself from the order (with no notice to customer). WTF???

    <<<<The "Applies to specific products and categories checkbox" DOES NOT EXIST, but that's what the tool tip and help files say to click!!!

    Help?

    Thanks
    Buck


    Last edited by JustPoppin; 05-23-2019, 05:40 PM.
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