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Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

The forum was not created for 3dcart users to submit requests for customer support. Any support related thread will be removed and a support ticket will be placed on your behalf. If you have technical difficulties please visit http://support.3dcart.com.

The 3dcart forum is also not intended to be a medium in which to express dissatisfaction about 3dcart's service, policies or its management and staff. Threads of this nature will also be removed from the forum. If a support issue with your 3dcart store was not resolved in a satisfactory manner; or if you feel that a particular 3dcart offering/policy is not to your liking, please let us know by emailing [email protected] so we can address your concerns directly.

Again, our purpose is to cultivate a positive learning environment for our merchants rather than platform in which to express grievances.

Very Important Rules:
* Never give away your store administration login/password in this forum.

Should you need technical help, please let 3dcart staff help.
Also, please be aware that 3dcart staff will NEVER need to ask for your 3dcart related passwords.

General Rules:
* While debate and discussion are acceptable, we will never tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters.
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* We also do not allow posts that are sexual in nature.
* Please wait at least 24 hours before bumping posts.
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* Each member is allowed one login account. Registering with multiple accounts is not allowed.
* We reserve the right to remove offensive posts without notice.
* We also reserve the right to remove postings which are in violation of our specified posting rules
* Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
* You cannot post any affiliate or referral links, or post anything asking for a referral. Such posts will be subject to removal.
* You cannot post advertisements or notices for contests.
* We also reserve the right to ban anyone who willfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system, but will not be able to participate in the forum.
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Our Admin Site is down - Anyone else?

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  • Our Admin Site is down - Anyone else?

    Our Admin Site is down - Anyone else?

  • #2
    Our site and admin went down for awhile, but is back up now.
    http://www.pack-secure.com

    Packaging and Shipping Supply Specialists

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    • #3
      Thank you - we are back up again as well. Just a little downtime, thank you 3DCart for restoring things so fast!

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      • #4
        We were down this morning as well and are now back up.

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        • #5
          The 3dCart status page shows an incident on May 28, the date reported damiencaz and Pack Secure. However, kelly had an admin issue May 31 but the status page does not report an issue. Perhaps, these issues are not the ones that will cause 3dCart to list as an incident on the status page so these admin problems are coincidental.

          Does anyone know the criteria for 3dCart to list incidents on the status page?
          Last edited by Luxlife; 06-08-2019, 04:01 PM.
          Luxlife

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