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Posting Rules
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Site Traffic Wrong

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  • Site Traffic Wrong

    So my site traffic and conversion rate has been about 1/2 of what it really is. This has been going on since April 2nd. Not the 1st time this has happened. For some reason 3dcart cannot figure out what the problem is. They keep asking for screen shots & videos.

    Am I the only one having this problem?

  • #2

    Had a client with a close to similar issue. Turned out that he found the ip addresses in smarterstats for the new 3dcart partner Cloudfarenet (used on newer plans) which was hitting his site even though he was on a legacy plan. Basically ran up his visits and bandwidth when it probably shouldn't have been on his site/server.

    I would say check it out and see.
    Not 3dcart Owned or Operated
    100% Independent 3dcart Expert

    Follow Us on Twitter


    • #3
      thecartdesigner Gonzalo Gil mentioned in another thread that all web sites would be behind cloudflare. Is your understanding this is not true for legacy plans?


      • #4

        It would be something to ask GonzaloGil to get some more detail in regards. Maybe it is a setting on their side that they can adjust for legacy plans. But for now it appears that if you don't have an unlimited bandwidth plan, cloudflare will drastically increase bandwidth usage as shown by my client's scenario.
        Not 3dcart Owned or Operated
        100% Independent 3dcart Expert

        Follow Us on Twitter


        • #5
          All plans will get cloudflare eventually, its slowly rolling out to everyone.
          Now, it doesn't make sense that you would have more bandwidth usage on any store because cloudflare is a CDN, they would pull an image for example from your site, and not pull it again until the cache expires. My guess if you are seeing higher bandwidth on your store is that there is a rouge robot crawling the site, alot of API usage, alot of exports/imports being done, etc.

          Gonzalo Gil
          3dCart Support
          800-828-6650 x111