Announcement

Collapse

Posting Rules

Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

The forum was not created for 3dcart users to submit requests for customer support. Any support related thread will be removed and a support ticket will be placed on your behalf. If you have technical difficulties please visit http://support.3dcart.com.

The 3dcart forum is also not intended to be a medium in which to express dissatisfaction about 3dcart's service, policies or its management and staff. Threads of this nature will also be removed from the forum. If a support issue with your 3dcart store was not resolved in a satisfactory manner; or if you feel that a particular 3dcart offering/policy is not to your liking, please let us know by emailing [email protected] so we can address your concerns directly.

Again, our purpose is to cultivate a positive learning environment for our merchants rather than platform in which to express grievances.

Very Important Rules:
* Never give away your store administration login/password in this forum.

Should you need technical help, please let 3dcart staff help.
Also, please be aware that 3dcart staff will NEVER need to ask for your 3dcart related passwords.

General Rules:
* While debate and discussion are acceptable, we will never tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters.
* Please refrain from posting meaningless threads, one word (or short) nonsensical posts, or similar postings.
* Multiple or repeated posting in order to increase your post count is not allowed.
* Advertising, spamming and trolling is not allowed. This includes using the forum email and Private message system to spam other members.
* We also do not allow posts that are sexual in nature.
* Please wait at least 24 hours before bumping posts.
* Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed.
* Each member is allowed one login account. Registering with multiple accounts is not allowed.
* We reserve the right to remove offensive posts without notice.
* We also reserve the right to remove postings which are in violation of our specified posting rules
* Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
* You cannot post any affiliate or referral links, or post anything asking for a referral. Such posts will be subject to removal.
* You cannot post advertisements or notices for contests.
* We also reserve the right to ban anyone who willfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system, but will not be able to participate in the forum.
See more
See less

Site Traffic Wrong

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Site Traffic Wrong

    So my site traffic and conversion rate has been about 1/2 of what it really is. This has been going on since April 2nd. Not the 1st time this has happened. For some reason 3dcart cannot figure out what the problem is. They keep asking for screen shots & videos.

    Am I the only one having this problem?

  • #2
    mikescarb

    Had a client with a close to similar issue. Turned out that he found the ip addresses in smarterstats for the new 3dcart partner Cloudfarenet (used on newer plans) which was hitting his site even though he was on a legacy plan. Basically ran up his visits and bandwidth when it probably shouldn't have been on his site/server.

    I would say check it out and see.
    TheCartDesigner.com
    Not 3dcart Owned or Operated
    100% Independent 3dcart Expert


    Follow Us on Twitter

    Comment


    • #3
      thecartdesigner Gonzalo Gil mentioned in another thread that all web sites would be behind cloudflare. Is your understanding this is not true for legacy plans?
      Luxlife

      Comment


      • #4
        Luxlife

        It would be something to ask GonzaloGil to get some more detail in regards. Maybe it is a setting on their side that they can adjust for legacy plans. But for now it appears that if you don't have an unlimited bandwidth plan, cloudflare will drastically increase bandwidth usage as shown by my client's scenario.
        TheCartDesigner.com
        Not 3dcart Owned or Operated
        100% Independent 3dcart Expert


        Follow Us on Twitter

        Comment


        • #5
          All plans will get cloudflare eventually, its slowly rolling out to everyone.
          Now, it doesn't make sense that you would have more bandwidth usage on any store because cloudflare is a CDN, they would pull an image for example from your site, and not pull it again until the cache expires. My guess if you are seeing higher bandwidth on your store is that there is a rouge robot crawling the site, alot of API usage, alot of exports/imports being done, etc.


          ----------------------------
          Gonzalo Gil
          3dCart Support
          800-828-6650 x111

          Comment

          Working...
          X