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Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

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really wish when the servers are having issues it would be posted

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  • really wish when the servers are having issues it would be posted

    Called a hour and a half ago and sure enough issues with servers and our store has been dinosaur slow if functioning at all. I'm told to keep track via https://status.3dcart.com/ as when I called it had just happened and the tech folks would be posting right away that there was a server issue.

    More often than not - this status page is not kept up to date which mean we have to call in versus simply checking the status page for known issues.

    It would be very helpful and save the folks answering the phones and all of us with 3dcart platforms from calling in to make sure there was a system wide or server issue. Now what to think???

    Did they fix the issue and our website is still DOA or are they still working on server wide issue?

  • #2
    im down as well. It would be great if they would keep it updated better.

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