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How do I get "Internal Order Comments" to Transfer to Shipstation Packing Slip?

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  • How do I get "Internal Order Comments" to Transfer to Shipstation Packing Slip?

    Currently the Customer comments transfer over to the Shipstation Packing Slips, however it would be nice if the Internal Order Comments also transferred over. Has anyone been able to make this change to their shipstation packing slip?

  • #2
    An outcome on this. We were on the SOAP Api with shipstation. SOAP did not support internal order comments. However, we did upgrade to the REST Api with shipstation which DOES support the internal order notes. We thought all was good, until Shipstation explained that the REST Api is not giving them the Warehouse Location........ So we went from No Internal Order Notes, To having Internal Order NOtes. However, we have now lost "Warehouse Locations." This second part Shipstation is working on....... Please note this is NOT a 3d issue, but is very much a Shipstation internal issue as they did confirm REST Api, does bring over the warehouse location, it is just there internal system has a bug and is not processing that properly.....

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