Posting Rules

Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

The forum was not created for 3dcart users to submit requests for customer support. Any support related thread will be removed and a support ticket will be placed on your behalf. If you have technical difficulties please visit

The 3dcart forum is also not intended to be a medium in which to express dissatisfaction about 3dcart's service, policies or its management and staff. Threads of this nature will also be removed from the forum. If a support issue with your 3dcart store was not resolved in a satisfactory manner; or if you feel that a particular 3dcart offering/policy is not to your liking, please let us know by emailing [email protected] so we can address your concerns directly.

Again, our purpose is to cultivate a positive learning environment for our merchants rather than platform in which to express grievances.

Very Important Rules:
* Never give away your store administration login/password in this forum.

Should you need technical help, please let 3dcart staff help.
Also, please be aware that 3dcart staff will NEVER need to ask for your 3dcart related passwords.

General Rules:
* While debate and discussion are acceptable, we will never tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters.
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* We reserve the right to remove offensive posts without notice.
* We also reserve the right to remove postings which are in violation of our specified posting rules
* Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
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* We also reserve the right to ban anyone who willfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system, but will not be able to participate in the forum.
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Quickbooks and Sales

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  • Quickbooks and Sales

    I am unable to sync my Quickbooks with 3dcart as it isn't supported with a mac or I am in Canada or for whatever reason.
    My question is
    How would I enter the sales into my Quickbooks?

    For example
    Sales for Tuesday $800 --- $100 was shipping $20 was tax #1 $5 is tax #2
    Also, the cost of the product sold, how would that play into it?

  • #2
    Danita you will need to export the orders from within the store admin via csv to get the file. Afterward you will need to import that file into quickbooks, but keep in mind you will need to format the file to quickbooks specification for importing. You may need to contact intuit for that. If you have any question about exporting orders feel free to reachout via email @ [email protected] or call our toll free number: 800.828.6650


    • #3
      We have the same problem.. It simply doesn't work unless you are an Excel ninja. So all web orders from 3dcart have to be entered manually into QB.

      3dCart and QB need to make nice with each other already.

      If anyone knows of a simple workaround, please advise.