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Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

The forum was not created for 3dcart users to submit requests for customer support. Any support related thread will be removed and a support ticket will be placed on your behalf. If you have technical difficulties please visit http://support.3dcart.com.

The 3dcart forum is also not intended to be a medium in which to express dissatisfaction about 3dcart's service, policies or its management and staff. Threads of this nature will also be removed from the forum. If a support issue with your 3dcart store was not resolved in a satisfactory manner; or if you feel that a particular 3dcart offering/policy is not to your liking, please let us know by emailing [email protected] so we can address your concerns directly.

Again, our purpose is to cultivate a positive learning environment for our merchants rather than platform in which to express grievances.

Very Important Rules:
* Never give away your store administration login/password in this forum.

Should you need technical help, please let 3dcart staff help.
Also, please be aware that 3dcart staff will NEVER need to ask for your 3dcart related passwords.

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* We reserve the right to remove offensive posts without notice.
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* Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
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* We also reserve the right to ban anyone who willfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system, but will not be able to participate in the forum.
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LEGACY ADMIN

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  • LEGACY ADMIN

    Anyone else getting pushed in the legacy admin while working in the new admin? Happens almost every day and its becoming very frustrating. Requires us to logout and re-login everytime.

  • #2
    @JoeBTI There is a cookie that controls that (the value set when you toggle from one to the other), if you are no longer using the old admin, we can make it so that goes away all together. This setting is only left on accounts that had seen the old admin which has been removed about 2+ years ago.
    ----------------------------
    Gonzalo Gil
    3dCart Support
    800-828-6650 x111

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    • #3
      I haven't clicked on the legacy admin login nor logged into legacy in well over a year. Anyway I asked support if it could be removed and they said that it "is not an option at the moment". So who do we contact to get legacy removed?

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      • #4
        JoeBTI - I have a little more access than they do :), i removed the option of the old admin on your store, let me know if it happens again, particularly what page you are on when it happens.
        ----------------------------
        Gonzalo Gil
        3dCart Support
        800-828-6650 x111

        Comment

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