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RMA instructions email - label print for customers?

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  • RMA instructions email - label print for customers?

    I saw this code while upgrading some system emails. I can't find any details on the 3dcart support site. Does anyone know anything about this? Are these pre-paid labels? There's no preview button on this particular email so I can't see what it looks like.
    Code:
    <!--START: rma_upgrade_labellink-->
    <a href="[store_url]/returnlabel.asp?oid=[encoid]&idrma=[encidrma]">View/Print Return Label</a>
    <!--END: rma_upgrade_labellink-->

  • #2
    I noticed this also, however I use ShipConnect for shipments and all return labels are processed there. I removed that code from the emails. Since we cannot preview it I do not want any customer confusion, I have simply added the information that another email will come with the shipping return label.

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