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Can't Apply Percentage Off Discounts on Phone Orders

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  • Can't Apply Percentage Off Discounts on Phone Orders

    When I try to apply a discount on a phone order (or duplicate an order), nothing happens after I hit "Apply." I've tried giving a percentage or just a straight dollars off and nothing changes. If I put in a promo code, it works fine. But sometimes, I just need to give the customer a special discount and it doesn't work anymore more for phone orders.

  • #2
    JulieAndrus Thanks for reaching out regarding this. I tested the store and was able to replicate this issue. I'm opening a ticket to our developers to look into this further. You will get an email notification and will be update once we hear anything back. Thanks for you patience while we work to get this corrected.

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