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  • Rewards Question

    I hope this question as I write it makes sense... When a customer redeems their reward points on an order, they are awarded the 5% rewards we have set as our program Rewards Multiplier on the product price before their rewards are applied...in effect like getting extra reward points since they are earning rewards on the product price, not what they pay. I don't see a setting to stop this from happening. Thanks for looking at this.

  • #2
    Did you submit a ticket for this question? We do not have our program set up the same way as you do.
    http://www.pack-secure.com

    Packaging and Shipping Supply Specialists

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    • #3
      Following since I have the same question.

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