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Slow Site

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  • Slow Site

    The checkout pages on my site have been incredibly slow and freezing up. Is anyone else having this problem? I've had a few customers tell me that the site just freezes when they try to get past the billing page. I just tested it my self and it just froze as well.

    The admin site is often very slow at saving pages as well. I usually have to click 'stop' on the browser and keep trying to submit the page several times until it goes through.

  • #2
    I've had this problem in the past--I submitted a ticket and it was resolved very quickly. :)


    • #3
      I've had this problem as well from time to time. It requires a reboot or a reset on your server where your cart is hosted. Something is hung or not responding and a reset usually fixes the problem.
      Last edited by Mark; 08-14-2008, 08:29 AM.