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Paypal Issue: No Phone Number

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  • Paypal Issue: No Phone Number

    We're having an issue with our store and not sure how to correct it... any help would be appreciated!

    When someone goes to check out, if they immediately select Checkout with PayPal... they go to the PayPal site to enter their payment details, but when they return to our site at the end of the process, they get an error message about not having entered a valid phone number!

    Only problem is, there is no way to enter a phone number on the checkout page they are brought back to! So now they can't complete the checkout process.

    Anyone have this happen, or know how to solve it?

    Thanks!

    Greg B

  • #2
    This issue has been brought up before, here are a couple of links:
    https://support.3dcart.com/Knowledge...express-orders
    http://forums.3dcart.com/general-con...der-error.html

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