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Apple Pay Configuration

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  • damiencaz
    replied
    Originally posted by 3dcart-William View Post
    We haven't seen any reports of Apple pay not displaying. However, if you are getting this from your customers feel free to open a support ticket and we can investigate further.
    Thank you. We did submit a ticket on Monday and they see the same issue. They are working to resolve it.
    • 1 like

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  • 3dcart-William
    replied
    We haven't seen any reports of Apple pay not displaying. However, if you are getting this from your customers feel free to open a support ticket and we can investigate further.

    Leave a comment:

  • damiencaz
    replied
    Anyone else having issue after the last update? Our customs are saying that they are not seeing Apple Pay anymore at checkout. We have been using them successfully for over a year now, but all of the sudden, the option is gone.

    Leave a comment:

  • kalaja
    replied
    nope , not working for me ... 8.2.9 core theme ... funny thing is that on my second store with old html template working from day one ...Luckily never updated this file , lol ..

    Leave a comment:

  • 3DCuser
    replied
    How about now... anyone have Apple pay working? I looked at the instruction through Braintree and it takes a software engineer to figure it out.

    Leave a comment:

  • 3DCuser
    replied
    Anyone else having trouble setting up an Apple ID? We never get the verification email from Apple and therefor cannot (I guess) set up Apple Pay.

    Leave a comment:

  • Woody
    replied
    Awesome!!! We are hoping to use it,as well. However, when enabled, the Apple Pay button is showing up on all pages of the four page checkout. Odd.

    Leave a comment:

  • damiencaz
    replied
    Originally posted by Woody View Post
    damiencaz, are you using single page checkout? Or, the 4 page checkout?
    We use the 4 page checkout and it works great now!

    Leave a comment:

  • Woody
    replied
    damiencaz, are you using single page checkout? Or, the 4 page checkout?

    Leave a comment:

  • damiencaz
    replied
    Originally posted by Woody View Post
    My understanding is that it has to do with some of the older templates. I was told it is the listing template (which didn't make a ton of sense to me). I would think it has something to do with the ApplePay buttons (or lack thereof) in the checkout page(s)? Submit a ticket and they will assign a developer to the issue. For now, we are holding off on integrating this functionality until we hear from 3dcart that it being fully supported on our template regardless of which checkout method (single page or 4 step process) we choose to use.
    Support fixed this issue for us and it worked great now. We had to re-enable and then enable our Stripe account and that seemed to have fixed our issue.
    • 1 like

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  • Woody
    replied
    My understanding is that it has to do with some of the older templates. I was told it is the listing template (which didn't make a ton of sense to me). I would think it has something to do with the ApplePay buttons (or lack thereof) in the checkout page(s)? Submit a ticket and they will assign a developer to the issue. For now, we are holding off on integrating this functionality until we hear from 3dcart that it being fully supported on our template regardless of which checkout method (single page or 4 step process) we choose to use.

    Leave a comment:

  • damiencaz
    replied
    Originally posted by elightbox View Post
    Does someone know what the fees involved are?
    Stripe does not charge you a setup fee or monthly fees. You are only charged a % of the price per transaction. Nothing more. We have not yet heard back form 3dcart support. Do you have it installed on your store? If so, can a see your website, I would like to take a peek. Thank you! Damien

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  • elightbox
    replied
    Does someone know what the fees involved are?

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  • kalaja
    replied
    not working for me either .... no explanation at all , behaving just as normal credit card checkout
    • 1 like

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  • damiencaz
    replied
    I just spoke to someone at Stripe and they said everything looks good on my account on their end. I therefore just opened up a ticket with 3dcart to ask them what we are doing wrong. Once I hear from them, I will pass that along. If anyone has set up Apple Pay, could you please let me know? Thank you so much - D

    Last edited by damiencaz; 06-19-2017, 03:35 PM.

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