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Possible issues with Stripe payments or the new javascript entry field?

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  • #16
    We are not going to change the design theme, as we paid quite a bit of money for updates to it which we need.

    Thanks for the update.
    http://www.pack-secure.com

    Packaging and Shipping Supply Specialists

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    • #17
      Unchecking the JS box for stripe went back to old simple version and people are using it without issue!

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      • #18
        We are not having an issue with Stripe. Our ticket still remains open.
        http://www.pack-secure.com

        Packaging and Shipping Supply Specialists

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        • #19
          2 tickets open, still no replies.

          QTJ-471-33850 10/7
          OSD-825-90670 10/10
          Last edited by Pack Secure; 10-22-2019, 12:51 PM.
          http://www.pack-secure.com

          Packaging and Shipping Supply Specialists

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          • #20
            Pack Secure QTJ-471-33850 is still being investigated and I see your TAM has replied in the email also updating you. OSD-825-90670 appears to be fixed, your TAM is testing and should update you soon.

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            • #21
              Thanks, William. This has just taken SO long.
              Last edited by Pack Secure; 10-24-2019, 02:51 PM.
              http://www.pack-secure.com

              Packaging and Shipping Supply Specialists

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              • #22
                Pack Secure We apologize for the time it's taking to get corrected and we appreciate you patience. We just want to be sure its corrected for good.

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