Posting Rules

Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

The forum was not created for 3dcart users to submit requests for customer support. Any support related thread will be removed and a support ticket will be placed on your behalf. If you have technical difficulties please visit

The 3dcart forum is also not intended to be a medium in which to express dissatisfaction about 3dcart's service, policies or its management and staff. Threads of this nature will also be removed from the forum. If a support issue with your 3dcart store was not resolved in a satisfactory manner; or if you feel that a particular 3dcart offering/policy is not to your liking, please let us know by emailing [email protected] so we can address your concerns directly.

Again, our purpose is to cultivate a positive learning environment for our merchants rather than platform in which to express grievances.

Very Important Rules:
* Never give away your store administration login/password in this forum.

Should you need technical help, please let 3dcart staff help.
Also, please be aware that 3dcart staff will NEVER need to ask for your 3dcart related passwords.

General Rules:
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* We reserve the right to remove offensive posts without notice.
* We also reserve the right to remove postings which are in violation of our specified posting rules
* Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
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* We also reserve the right to ban anyone who willfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system, but will not be able to participate in the forum.
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Structured Data Problems

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  • #16
    Thanks for verifying that for me.

    Packaging and Shipping Supply Specialists


    • #17
      Originally posted by 3dcart-Henry View Post
      Hi celebra1

      I've made a request for the developers to review the tags present in the common folder to make sure they're formatted correctly and up to Google's structured data standards.

      I'm not sure when this will be completed, but we'll make sure to update the KB article and documentation to reflect any changes that may be necessary after review.
      THANK YOU! We have had problems with this for years.


      • #18
        has anyone figured out how to deal with pricevaliduntil and "Missing field aggregateRating" for everything that has no reviews?


        • #19
          You could hard code pricevaliduntil in your listing_0 or I guess you could use an extra_field with a far out date.

          <meta itemprop="priceValidUntil" content="2027-12-01" />
          Issue with this is your product may not appear anymore if you forget to update it to a future date.

          I've searched everywhere on Google regarding aggregateRating warning without reviews and I've found zilch.


          • #20
            Thanks JoeBTI . I think future dating it should be fine for now. I generally try to make the structured data accurate. 3dcart-Henry , maybe doing some javascript or something else in the software that just creates a date that is equal to today plus 30 would be a good idea.