Posting Rules

Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

The forum was not created for 3dcart users to submit requests for customer support. Any support related thread will be removed and a support ticket will be placed on your behalf. If you have technical difficulties please visit

The 3dcart forum is also not intended to be a medium in which to express dissatisfaction about 3dcart's service, policies or its management and staff. Threads of this nature will also be removed from the forum. If a support issue with your 3dcart store was not resolved in a satisfactory manner; or if you feel that a particular 3dcart offering/policy is not to your liking, please let us know by emailing [email protected] so we can address your concerns directly.

Again, our purpose is to cultivate a positive learning environment for our merchants rather than platform in which to express grievances.

Very Important Rules:
* Never give away your store administration login/password in this forum.

Should you need technical help, please let 3dcart staff help.
Also, please be aware that 3dcart staff will NEVER need to ask for your 3dcart related passwords.

General Rules:
* While debate and discussion are acceptable, we will never tolerate rudeness, insulting posts, personal attacks or inflammatory posts. Our decision is final in these matters.
* Please refrain from posting meaningless threads, one word (or short) nonsensical posts, or similar postings.
* Multiple or repeated posting in order to increase your post count is not allowed.
* Advertising, spamming and trolling is not allowed. This includes using the forum email and Private message system to spam other members.
* We also do not allow posts that are sexual in nature.
* Please wait at least 24 hours before bumping posts.
* Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed.
* Each member is allowed one login account. Registering with multiple accounts is not allowed.
* We reserve the right to remove offensive posts without notice.
* We also reserve the right to remove postings which are in violation of our specified posting rules
* Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
* You cannot post any affiliate or referral links, or post anything asking for a referral. Such posts will be subject to removal.
* You cannot post advertisements or notices for contests.
* We also reserve the right to ban anyone who willfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system, but will not be able to participate in the forum.
See more
See less

Software intermittently creating thousands of pages of duplicate content

  • Filter
  • Time
  • Show
Clear All
new posts

  • Software intermittently creating thousands of pages of duplicate content

    I've been having this problem for years. The URLs in this report from the google search console shows that at some point, the 3dcart software creates these folder structures in the URL making duplicate pages. The last portions of the URLs here are legitimate parts of URLs from my website. I've found that they contain the same content as the pages on the site without the odd folder looking structure in the middle. I'm trying to get the problem solved so I'd appreciate if some of you might check your google search console report and look at crawl anomalies to see if you're having the same problem. I know that this is really bad for SEO. I'm just wondering if it's specific to my site. I've reported it to 3d Support but after I persisted, they said that it was fixed and it wasn't. If others notice that this is happening to them and I can communicate that, we might hopefully see some legitimate progress toward a resolution. These pages disappear and are reported as crawl anomalies so I rarely see them while they're still live. CapturFiles-20200113_000115.jpg

    Last edited by bzeltzer; 01-13-2020, 01:07 AM.

  • #2
    Just checked and no issues for us.


    • #3
      Thanks for checking


      • #4
        This happened to us once, a couple years ago. At the time we thought it was because of a CDN issue. Most of the site appeared duplicated, with a folder in the middle of everything, exactly like it did with you.

        In our case though it was only the one time. I don't know if the pages were ever live, or redirected to the correct ones.


        • #5
          Thanks lukiegames. At one point, someone from 3dcart told me that it was a bug that happened to some stores during updates. The pages go live and then they get cleaned up at some point.