Announcement

Collapse
No announcement yet.

Quickbooks order import error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Quickbooks order import error

    Hello All,

    I ran a bunch of test orders and have used the "order download" feature of the Quickbooks plug-in to start experimenting and understanding how 3dcart and Quickbooks play together. On the "status" and "import errors" fields, every single transaction reports "Order Num Error." Does anyone know why this occurs and how to fix it?

    ***EDIT***

    Found solution. Under SETTINGS>PAYMENT>INVOICE NUMBER I had set a "prefix" to the invoice number. Apparently Quickbooks didn't like the prefix (I used INV-) so my invoices would appear something like INV-10002. For QB, that was a no-no.

    I hope this post prevents someone else from knocking their head against the keyboard trying to figure it out...;)

    Bryon
    Last edited by gigahertz6; 08-24-2010, 10:34 PM. Reason: found solution
    www.macdimms.com
    The Mac Memory Specialists.

    Any fellow 3dcart Mac users can use the promo code - 3dcart - to receive a discount on RAM for your Mac. This is a special thank you for all the previous and future help!
Working...
X