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Multiple FedEx Tracking Numbers / StoneEdge

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  • Multiple FedEx Tracking Numbers / StoneEdge

    When an order is shipped in several boxes (e.g. multiple tracking numbers), only 1 is accepted by 3DC. Is there any way to accept multiple tracking numbers so that the customer can see all of the boxes and their tracking numbers in their account page?

    Thanks.
    Joanne Barker
    VS Web Design
    [email protected]

  • #2
    There is an [s] in a box next to the quantity, press that. By pressing that button it will split the shipment and allow you to enter more than one tracking number.
    http://www.pack-secure.com

    Packaging and Shipping Supply Specialists

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    • #3
      You have to do it manually as Pack Secure mentioned. I wish there was a way to upload multiple tracking numbers automatically from StoneEdge. We do lots of back orders and these are always a problem.

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