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  • Amazon Import Down?

    Anyone else having an issue with Amazon importing orders - since about Noon (EST) they've stopped importing. It looks as though order numbers have been set aside (as the numbers are skipped in the Order Manager), but the orders are not there. I've reached out to support but nothing yet.
    Joe Arbogast
    http://www.birdsafestore.com

  • #2
    I must say this has been the longest I have had a support issue open -- 4 days and still no word from Support on a resolution on this issue. Having to manually keep track of my inventory as I process Amazon orders outside of 3dCart is maddening - and then what's going to happen when they are imported -- all the inventory is going to catch up?
    Joe Arbogast
    http://www.birdsafestore.com

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    • #3
      Finally got this resolved -- Support asked me to check my Amazon credentials - wouldn't have thought they would have changed, but then I realized that I just signed up for the Amazon 2-Step Authentication process - which all sellers must do by June -- and it obviously changed my credentials when I did so. So FYI to all Amazon sellers if you change to the 2-step!
      Joe Arbogast
      http://www.birdsafestore.com

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