Posting Rules

Posting Rules
This forum was created to help 3dcart users share tips on getting the best out of the service, offer knowledge and experiences about e-commerce in general, and to promote a positive environment in which our merchants can request/dispense advice regarding best practices.

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Again, our purpose is to cultivate a positive learning environment for our merchants rather than platform in which to express grievances.

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  • #16
    we need to set up TaxJar integration.. It has a better price and performance than Avalara...Avalara asking $1000+/month just for displaying right tax amount in the checkout...and Tax returns are separated...Another solution Taxcloud, their billing and calculation is not so much accurate, I gave up after 3-4 months... 3dcart should connect with Taxjar


    • #17
      We need more solutions that Avalara. I would think a lot of 3dcart stores are facing the same issues as we are. We need to collect sales tax in about 4 states only. It would be nice to have the option of using TaxCloud where you can get the correct rates and file for hundreds of dollars a year instead of thousands. When will we see TaxCloud integration?


      • #18
        3dCart is integrated with TaxCloud:


        • #19
          The problem with TaxCloud is how discounts are handled. From 3dcart's KB page:
          "Please be aware that Tax Cloud handles discounts a bit differently than the 3dcart store will. When an order contains a discount, the Tax Cloud system will expect the discount amounts to be diluted among the items of the order. Your 3dcart store however will treat discounts as a separate line item on the order. Due to this incompatibility, discounts cannot be calculated using the Tax Cloud system and 3dcart."


          • #20
            I really hope something happens with TaxJar. It is such a superior service / system to TaxCloud and Avalara. Please, anyone reading this, bang the drum loudly to 3d and TaxJar so that they get moving on this. As more people come online to charge sales tax, trust me when I tell you that you want TaxJar and no other company handling your sales tax calculations / submissions.


            • #21
              Is there any hope that Taxjar will be integrated with 3dcart or is the issue dead? Avalara is too costly.


              • #22
                Hey Jim , I spoke with Jimmy about this, and they are creating a more robust tax api this year, so taxjar can be used as the calculation engine. I, personally, am going to go with Avalara because their plan to file / pay taxes in the 45 states (we will be registered in all) is significantly less than Taxjar. +'s and -'s for both of these services. I guess each person will have to choose what is the best scenario for them. I hope that helps.


                • #23
                  Collecting Tax in the specific state products are shipping is becoming more of an issue. Several states already require this an more states coming very soon.

                  What is the best app to use with 3dcart?


                  • #24
                    Nader I am using Avalara but I am extremely low volume and don't qualify as a nexus anywhere outside my home state (I was close to CA for number of shipments, but they made changes to the requirement so now I am safe there phew). I am only using Avalara for my home state because we have over 300 stupid tax districts and I need them to be calculated for me. So far the Avalara integration seems to work well though.


                    • #25
                      Another update today but no Taxjar integration. Is this even going to happen? Other sales tax programs are way too expensive or not accurate. Using Taxjar with another cart and they are great.Now manually entering 3dcart sales into Taxjar quarterly. As sales increase I will have to switch carts as manual is too much work. Cheaper to move site then pay Avalara costs.


                      • #26
                        Taxjar could be done already, but they are not interested in integrating with us. We have an API, they can integrate the same way they did to other platforms.
                        Gonzalo Gil
                        3dCart Support
                        800-828-6650 x111


                        • #27
                          Last time I phoned Taxjar about integrating with 3dCart they stated that 3dCart wanted Taxjar to fund the full integration. Taxjar stated that's not their business model.

                          This was their latest email sent to us.

                          At this time, we don't have an integration for 3dcart, but if you have access to developer resources, you can send us your sales and tax data via our SmartCalcs API.
                          • If you don't have the development resources, you can import sales from platforms outside of our direct integrations using a CSV file formatted according to the guidelines we list here.
                          • You can also contact 3dcart's support and ask them to consider using our SmartCalcs API to make it easy for us to directly download your transaction data into your TaxJar account. You can send them our Developer details for more information.
                          I can't promise that this is something we'd add (or that support for this is on our immediate roadmap), but we are always listening to customer feedback and many of our new features are driven by customer requests. I will definitely share this with our team and we'll let you know if we have an update about this in the future!

                          Seems it will never happen.