Announcement

Collapse
No announcement yet.

3dcart is losing our products

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • 3dcart is losing our products

    Every day we are finding products missing from the site - am I the only one having this problem?

    The question is what 32 products am I missing now?

    Latest ticket to support

    THIS IS A SERIOUS PROBLEM PLEASE FIX THIS ASAP

    30 minutes ago we noticed our Lixit Water bottle category only had 5 products (see attached screen shot)

    I downloaded all the products on the site - named sheet Products_1-30-2012_20043-2864.csv - if you sort that sheet By "name" and look at rows 1397 - 1402 - there are 8 Lixit products.

    I then pulled 44 lixit product from on older sheet and UPLOADED 44 Lixit products - Product_Upload_013012-44.csv

    I then downloaded an new export Products_1-30-2012_23302_2ND-2864.csv and all 44 lixit product we back but the new download still had 2864 products - the same number of products BEFORE uploading 32 additional Lixit products.

    THIS IS A SERIOUS PROBLEM PLEASE FIX THIS ASAP
Working...
X