Posting Rules

Posting Rules
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Selecting First Sub-Cat on Mobile

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  • Selecting First Sub-Cat on Mobile

    I opened a ticket but wondered if others could check my site on mobile ( for the following problem. If you go to the menu and select, as an example, Food & Treats and then scroll down where the drop down box is for the sub-cats - the first category is pre-selected but you cannot get to that sub-category. You can click and go to any other ones on the list, but in all instances, the first one listed cannot be selected.

    Is this an issue with just my device (Android)?? A design flaw? I've never had any customers complain about the issue, just caught it by chance.

    Joe Arbogast

  • #2
    Birdsafe The subcategories are flawed out of the box. The drop downs as a whole are not very user friendly and are quite clunky in design. Best course of action is to keep the subcategory images in view instead of the drop box showing up. I will send you an email shortly

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    • #3
      Sigh.....I have this issue too. I usually put my best selling items at the top of non-alphabetical subcategories so I need to get this fixed! I just sent you an email on your website thecartdesigner


      • #4
        Just sent a response off to you

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        • #5
          Hello, maybe you have a suggestion for our site. The subcategory display on mobile is worthless. We do not currently have images set for categories or subcategories.

          Thank You


          • #6
            vdcusa Doesn't really matter if you have images set. All depends on the field of business. I will send you a PM

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            • #7
              I'm currently having this same problem with my mobile site. Can you provide me insight as to what I need to change? I have images set for my categories so I can switch to them but I'm not sure what I need to change and where.

              Thank you!


              • #8
                thecartdesigner - Can you please let me know what I need to do to change my mobile site so that my sub-category dropdown is replaced with images? Thank you!


                • #9
                  Sorry, I have been getting my daughter set up at college so a lot of in/out of town going on. I will send you a PM in regards to the issue

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