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  • RMA Emails

    Anyone else having issues sending out RMA emails. Customers aren't getting them & neither are we as we have it set to send us a copy as well. When clicking the send RMA email it used to pop-up stating it sent it now it doesn't do that. I've had a ticket in for over a month now and nobody seems to want to do anything about it.

    I've tried different browsers, from the office, home, phone nothing seems to work.

  • #2
    I haven't seen the problem (or checked for it) but if you have a documented problem and 3dcart isn't dealing with it, I suggest calling and emailing them. Sometimes you have to be persistent and maybe a little annoying.

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    • #3
      I just got a complaint about that and it seems I am having the same issue.

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